When do I get my Sportsbook New Account free bet?

A free balance will be credited to your account within 24 hours of your first qualifying bet being settled, and will remain on your account for 30 days whilst unused.

Where do I find my Sportsbook free bet balance?

Your free balance can be located on the red bar at the top of your betting slip.

How do I place a bet using my Sportsbook Free Balance?

If you wish to place a bet online from your Free Bet balance, you must tick the Free Bet balance checkbox on the betslip, otherwise our system will attempt to take the funds from your account balance or through your registered deposit method.

Do I get the free bet stake back in my winnings?

Any returns from a free balance are paid exclusive of the stake.

Do I have to use my free bet all at once?

No, The balance can be split into multiple bets on any event of your choice. Any returns will be paid exclusive of stake. Please also be advised that the free bet will expire after 30 days.

What happens if my free bet is a Non Runner?

If your Free Bet is placed on a non-runner, the bet will be made void and the stakes returned to your Free Bet balance.

Why didn't I get a New Customer Sportsbook free bet?

As a new customer of Stan James Sportsbook, we will match the stake of your first bet (at Evens or greater), with a free bet up to the value of £25 (or currency equivalent) once it has been settled.

The Free Bet offer is only available for new customers that are located in the following territories: 'United Kingdom', 'Ireland', 'Israel', 'Greece', 'Spain', 'Belgium', 'Canada', 'United Arab Emirates', 'Monaco', 'Netherlands', 'South Africa' and 'Cyprus'.

The cumulative odds of the selections on your first qualifying bet must be EVENS or greater. If the odds of the selections on your first bet are less than EVENS, your next bet at EVENS or greater will qualify for the deposit bonus.

Why did I only get £10 in Free bets?

Why didn't I get £20 in free bets as I had two £10 Singles at 2/1 and staked £20 in total on two selections.

Free bets are only issued on the first settled wager above evens or greater.

Can I send my Free Sportsbook Balance Back to my Bank?

No, the free balance can only be used in the Sportsbook and cannot be redeemed in monetary terms.